Faxes are generally checked during business hours, so please call to verify receipt when outside of normal business hours. Facilities can speak with an on-call nurse or the ATCNE answering service.
Our business hours are 6:00 AM until 3:00 PM weekdays. Medication dispensing hours are weekdays 6:00 AM until 1:00 PM and Saturdays 6:00 AM until 11:00am. ATCNE is closed on Sundays and federally observed holidays.
Contact Details
Phone: (617) 254-1271
TTY: (617) 787-1882
Fax: (617) 782-7668
Front Office / Operator: ext. 0
Dispensary / Dosing / Dose Confirmations: ext. 118
Intakes: ext. 119
Referral Documentation can be faxed to: (617) 782-7668, ATTN: Intake
Guest Dosing
Requests
We prefer any requests for guest dosing be received in advance for in-state and two weeks for out-of-state and that staff confirm directly with ATCNE staff regarding potential guest dose requests.
Contact
Guest dose documentation can be faxed to (617) 782-7668.
To schedule an appointment or make a referral, please call (617) 254-1271 . If you’d like more information about our program and the services we provide, please call or contact us below.
What to Expect When You Contact Us
Many people delay seeking treatment because they are unsure what will happen after making the first phone call. At Addiction Treatment Center of New England, our goal is to make the admissions process as comfortable and straightforward as possible.
During your initial conversation, we will take the time to understand your situation, answer your questions, and explain your treatment options.
Depending on your needs, we may discuss:
- Your substance use history
- Current medical concerns
- Previous treatment experiences
- Mental health symptoms
- Current medications
- Insurance coverage
- Scheduling your assessment
There is no judgment and no pressure. Our priority is helping you find the care that best supports your recovery.
Confidential Assessments
Every recovery journey begins with understanding your unique needs.
Addiction Treatment Center of New England offers confidential assessments that allow our clinical team to evaluate your physical health, substance use history, behavioral health concerns, and recovery goals. This evaluation helps us recommend the most appropriate treatment plan for your situation.
Our assessments are designed to identify:
- Substance use patterns
- Opioid dependence
- Co-occurring mental health conditions
- Medical needs
- Previous treatment history
- Personal recovery goals
By taking the time to understand the whole person, we can develop a treatment plan that supports lasting recovery.
Your Privacy Matters
Seeking addiction treatment is a personal decision, and protecting your privacy is one of our highest priorities.
ATCNE follows all applicable federal and state privacy laws, including:
- HIPAA (Health Insurance Portability and Accountability Act)
- 42 CFR Part 2 confidentiality regulations for substance use treatment
Everything you share with our team remains confidential. From your first phone call through every stage of treatment, your personal information is handled with the highest level of discretion and respect.
Our Treatment Approach
ATCNE believes successful recovery requires more than addressing substance use alone. Our treatment model combines medical care with behavioral health services to help clients build a healthier, more stable future.
Our services include:
Medication-assisted treatment combines FDA-approved medications, including buprenorphine when clinically appropriate, with counseling and behavioral therapies.
Research from the National Institute on Drug Abuse (NIDA) continues to show that MAT can:
- Reduce opioid use
- Lower overdose risk
- Improve treatment retention
- Support long-term recovery
Medication is carefully monitored by experienced medical providers and integrated into each client’s individualized treatment plan.
Recovery involves understanding the emotional, psychological, and behavioral factors that contribute to addiction.
Our counseling services include:
- Individual therapy
- Group therapy
- Relapse prevention
- Coping skills development
- Behavioral health support
- Case management
By addressing both addiction and mental health together, clients receive more comprehensive care.
No two recovery journeys are the same.
Every client receives a personalized treatment plan based on their goals, challenges, medical history, and progress throughout treatment. Our clinical team continually evaluates each client’s needs and adjusts treatment as recovery evolves.
Taking the first step toward addiction treatment can feel overwhelming, but you do not have to face it alone. Whether you are seeking help for yourself or someone you love, the team at Addiction Treatment Center of New England (ATCNE) is here to provide compassionate guidance, answer your questions, and help you begin recovery with confidence.
Located in the Boston neighborhood of Brighton, Massachusetts, ATCNE provides evidence-based outpatient addiction treatment for adults living with opioid use disorder and other substance use disorders. Our integrated approach combines medication-assisted treatment (MAT), behavioral health counseling, and personalized recovery planning to help clients achieve lasting wellness.
Substance use disorders affect millions of people across the United States each year. According to the 2024 National Survey on Drug Use and Health (NSDUH), tens of millions of Americans experienced a substance use disorder within the past year, yet many never receive the treatment they need. Recovery is possible, and reaching out today can be the beginning of a healthier future.
Why Choose ATCNE?
Individuals throughout the Greater Boston area choose Addiction Treatment Center of New England because we provide compassionate, evidence-based care in a welcoming outpatient setting.
Clients benefit from:
- Experienced medical and behavioral health professionals
- Medication-assisted treatment
- Integrated behavioral health services
- Individualized treatment planning
- Confidential care
- Convenient Brighton location
- Insurance verification assistance
- Ongoing recovery support
Our goal is to help every client build a strong foundation for lasting recovery.
Location
ATCNE is located on the grounds of Brighton Marine Health Center. We are a block from St. Elizabeth’s Medical Center, beside Brighton High School, and opposite Franciscan Children’s.
Our main offices are in Building 5, including our dispensary. We have clinical offices and group rooms in Building 2 on the second floor, as well.
the 86 Bus (Brighton Center stop).
Parking
Ample parking is available on the BMHC grounds in designated visitor spots at no cost.
Transportation
We are easily accessible by public transportation. We are a two-minute walk from the Warren Street stop on the MBTA Green Line (going towards Boston College). We are also within walking distance of the 57 Bus (St. Elizabeth or Sparhawk Street stops) and the 66 Bus (Harvard Ave stop). Additionally, we work with MassHealth to provide PT1 transportation to eligible clients.
How We Can Help
When you contact ATCNE, you will speak with a caring member of our admissions team who understands how difficult this first step can be. Whether you have questions about treatment, insurance, medications, or the admissions process, we are here to provide clear answers and compassionate support.
Our team can help you:
- Learn about our addiction treatment programs
- Schedule a confidential assessment
- Verify your insurance benefits
- Discuss payment options
- Answer questions about medication-assisted treatment
- Explain what to expect during treatment
- Determine whether our services are the right fit for your needs
Every conversation is handled with professionalism, respect, and complete confidentiality.
Your First Visit
Your first appointment is focused on helping you feel informed, comfortable, and supported.
During your visit, you can expect:
- A comprehensive assessment
- Medical evaluation when appropriate
- Discussion of treatment recommendations
- Opportunity to ask questions
- Development of your personalized care plan
Our team understands that beginning treatment can be intimidating. We strive to create an environment where every client feels respected and welcomed from the moment they arrive.
Insurance Verification and Payment Assistance
Financial concerns should never prevent someone from seeking help.
Our admissions specialists work with many major insurance providers and can verify your benefits before treatment begins. We explain your coverage, answer billing questions, and help you understand any potential out-of-pocket costs.
If you do not have insurance or have limited coverage, our team will discuss available payment options and help you explore resources whenever possible.
Conveniently Located in Brighton, Massachusetts
Addiction Treatment Center of New England proudly serves individuals throughout:
- Brighton
- Boston
- Brookline
- Cambridge
- Newton
- Watertown
- Allston
- Greater Boston communities
Our location offers convenient access for individuals seeking high-quality outpatient addiction treatment close to home.
Recovery Starts With One Conversation
Many people wait months or even years before seeking treatment because they believe they have to face addiction alone.
The truth is that recovery often begins with a simple phone call.
Whether you are struggling with opioid addiction, another substance use disorder, or are concerned about someone you love, our admissions team is ready to help you take the next step.
There is no perfect time to ask for help. There is only today.
Addiction Treatment Center of New England FAQs
Yes. Family members often reach out to learn about treatment options, ask questions, and gather information before encouraging a loved one to seek care. Our team is happy to guide while respecting patient privacy.
Many people contact us simply to discuss their concerns. A confidential assessment can help determine whether treatment may be beneficial and which services best fit your needs.
Yes. Because ATCNE provides outpatient services, many clients continue working, attending school, or managing family responsibilities while participating in treatment.
Yes. Our integrated approach addresses substance use disorders alongside co-occurring mental health concerns through medication management and behavioral health counseling.
Appointment availability varies, but our admissions team works to schedule assessments as quickly as possible so clients can begin treatment without unnecessary delays.
If available, bring a photo ID, insurance information, a list of current medications, and any relevant medical records. If you do not have all of these items, our admissions team will guide you through what is needed before your appointment.
Contact Us Today
If you are ready to learn more about addiction treatment, medication-assisted treatment, or behavioral health services, contact Addiction Treatment Center of New England in Brighton, MA, today.
Our compassionate team is here to answer your questions, verify insurance, schedule your confidential assessment, and help you begin your recovery journey with confidence.
Recovery is possible, and it starts with reaching out.
Other Contact Information
(617) 254-1271 x119.
If you’d like more information about our program and the services we provide, please call or contact us using the form provided.
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